Data protection

As the protection of your personal data is important to us, particularly to ensure that your personal privacy is safeguarded during the processing and use of this information, AGA International S.A. undertakes to observe the following points:

Permission to use data:

By entering your personal data you are giving us permission to store it and use it for processing during the booking process and for any insurance benefit processes at a later stage. Only data that is essential for processing is collected, stored and used.


Passing on your data to third parties:

We do not pass on your personal data to third parties.


Extent of data collection/storage:

We collect and store the following customer data:
- Personal data (name of customer, e-mail address)
- Travel information (date of travel, price of travel, travel booking date)
- Account information (account holder, account number, bank routing code, credit card number, credit card company, credit card holder)
For safety reasons, only the last four digits of the account number or credit card number are showed right. The other digits are replaced by XXXX in payment information that we transfer by e-mail.


Safety when dealing with personal data:

We provide suitable and effective procedures to protect against loss, misuse, unauthorized and unentitled access, disclosure, alteration and erasure. Data is processed and transmitted using the SSL (Secure Socket Layer) procedure.


Data integrity:

We only process your personal data for purposes/procedures for which the data was collected. In this connection we take economically appropriate measures to ensure that this data is necessary, correct, complete and up-to-date for the purpose intended.  


Enforcement of and compliance with these statements on data protection:

AGA International AG undertakes to comply with the points named above regarding data protection as described.
Data protection in the event of damage:
According to Section 16 of the German Federal Data Protection Act (BDSG - Bundesdatenschutzgesetz) we hereby inform you that, in case of damage, the damage data is stored and, if required, sent to appropriate associations in the insurance industry and the re-insurers concerned for the same purpose insofar as this is necessary to implement the contract in due form. The provisions contained in the German Federal Data Protection Act on the transmission of data remain unaffected. Upon request, the address will be given of the respective data recipient.

Should you have any questions, suggestions and/or criticism concerning data protection on our homepage, please contact: datenschutz@allianz-assistance.de